Some Shelbyville water and sewer customers are still waiting for their November bills. The Shelbyville Municipal Water & Sewer Commission said in a Nov. 9 notice that it delivered the bills to the Louisville post office on Nov. 1 and had received no explanation from the U.S. Postal Service for the delay.
The commission said it would take the delay into account when reviewing delinquency notices. The notice gave no new payment deadline and did not announce a blanket waiver of late fees.
Customers who haven’t received a bill can use the Pay My Bill link on the Shelbyville Water & Sewer website to view or pay it online. To check your balance or ask about your due date, call 502-633-2840. The utility also offers paperless billing.